JUWEL manufactures premium aquarium systems, fish tank technology, and high-quality garden products like composters and rotary clothes dryers.
JUWEL is a premier brand name recognized in two distinct European manufacturing sectors: aquatics and gardening. JUWEL Aquarium AG & Co. KG, based in Germany, is a market leader in aquarium systems, known for producing high-quality fish tanks, LED lighting solutions (such as the HeliaLux spectrum), filtration systems, and smart accessories like the SmartFeed automatic feeder and SmartCam. They have set industry standards for design and safety for over 50 years.
The brand also encompasses JUWEL H. Wüster GmbH (JUWEL Garden), an Austrian company specializing in functional garden and household products. This lineup includes rotary clothes dryers, cold frames, raised beds, and composting systems like the Aeroplus and Bokashi Sensei. This category provides access to user manuals, installation guides, and troubleshooting resources for products from both JUWEL Aquarium and JUWEL Garden.
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Press the Reboot button once, then hold the Mode button for 10 seconds until the red LED on the controller starts blinking. This resets all settings but keeps custom profiles saved in your account.
If the device is offline, ensure it is within range of your 2.4 GHz WiFi network. You may need to reset the device by pressing the operating button for 20 seconds until the green and blue LEDs flash quickly.
Yes, the JUWEL SmartCam is suitable for use in both freshwater and seawater aquariums.
The fluid drained from the composter contains a high nitrogen concentration. It should be diluted with water at a ratio of 1:30 before being used as a biofertilizer for plants.
Spare parts for aquariums and garden products can typically be ordered through the respective manufacturer's webwebwerf of gemagtigde kleinhandelaars.