TELTONIKA FTC965 Basiese Spoorsnyer Gebruikershandleiding

FTC965
Basic tracker
Vinnige handleiding v1.0
2025-09-29

WOORDELYS

CEP – Circular Error Probable: a statistical statistical measure used to describe the accuracy of a positioning system, commonly used in the context of GNSS. CEP represents the radius of a circle, centered on the true position, within which a given percentage (gewoonlik 50%) van die gemete posisies sal na verwagting daal.
COM-poort – Serial communication interface that is used to transfer information to/from devices such as modems, terminals and various peripherals .
KOUD start – A COLD start occurs when the GNSS receiver lacks all the necessary information for a position fix, requiring it to start from scratch. This means it needs to acquire and decode the almanac and ephemeris data from the satellites, determine the satellite positions, and calculate its position.
FOTA – Firmware-Over-The-Air.
WARM begin – A HOT start occurs when the GNSS receiver has all the necessary information to calculate a position fix readily available. This includes the almanac and ephemeris data, the approximate time, and its last known position.
IMEI – International Mobile Equipment Identity: a unique numeric identifier used by networks to identify devices .
NITZ – Network Identity and Time Zone: a mechanism in GSM, used to provision time, date and other parameters to mobile devices in a network.
NTP – Network Time Protocol: a networking protocol for clock synchronization between computer systems.
SELF – Veiligheid Ekstra Laag Voltage: 'n elektriese stelsel waarin die voltage cannot exceed 50 VAC or 120 VDC under normal conditions, and under single-fault conditions, including earth faults in other circuits .
Record – AVL data stored in device memory. AVL data contains GNSS and I/O information.
WARM start – A WARM start occurs when the GNSS receiver has some, but not all, of the necessary information for a position fix. It might have valid almanac data but needs to download new ephemeris data or doesn’t have an accurate estimate of its current time or position .
SIM card should be inserted in the module while the connector is plugged off (while module has no power).

VEILIGHEIDSINLIGTING

This section contains information on how to operate FTC965 safely. By following these requirements and recommendations, you will avoid dangerous situations. You must read these instructions carefully before operating the device and follow them strictly!

SEINE EN SIMBOLE

Warnings and cautions which are general to the use of the device under all circumstances are included in this section.
Some warnings and cautions are also inserted within the manual where they are most meaningful.
VERSIGTIG! Waarskuwings waarsku gebruikers om gepaste sorg uit te oefen vir veilige en effektiewe gebruik van die produk.
WAARSKUWING! Dit klassifiseer 'n gevaar van medium risikovlak. Versuim om aan die waarskuwing te voldoen, kan ernstige beserings tot gevolg hê.
Neem asseblief kennis: Notas verskaf addisionele riglyne of inligting.
— The device uses a 10 V…90 V DC power supply. The nominal voltage is 12 V DC. Die toegelate reeks van voltage is 10 V…90 V DC.
CAUTION: Using a power supply outside this range may result in damage to the device or minor injuries. Always verify the power source before connection.
— To avoid mechanical damage, it is advised to transport the device in an impact-proof package. Before usage, the device should be placed so that its LED indicators are visible. They show the status of device operation.
— Before unmounting the device from vehicle, ignition MUST be OFF.
WAARSKUWING: Moenie die toestel uitmekaar haal nie. Indien die toestel beskadig is, die kragtoevoerkabels nie geïsoleer is nie of die isolasie beskadig is, MOENIE aan die toestel raak voordat die kragtoevoer ontkoppel is nie.
Alle toestelle wat draadlose data oordra, veroorsaak steuring wat ander toestelle wat naby geplaas is, kan beïnvloed.
Die toestel moet slegs deur gekwalifiseerde personeel verbind word.
Die toestel moet stewig op 'n voorafbepaalde plek vasgemaak word.
Die programmering moet uitgevoer word met 'n rekenaar met outonome kragtoevoer.
Installasie en/of hantering tydens 'n weerligstorm is verbode.
Die toestel is vatbaar vir water en humiditeit.
WAARSKUWING: Risiko van ontploffing as battery deur 'n verkeerde tipe vervang word. Gooi gebruikte batterye weg volgens die instruksies.
Battery moet nie saam met algemene huishoudelike afval weggegooi word nie. Bring beskadigde of verslete batterye na jou plaaslike herwinningsentrum of gooi dit weg in die battery-herwinningsdrom wat in winkels gevind word.
Hierdie teken op die verpakking beteken dat alle gebruikte elektroniese en elektriese toerusting nie met algemene huishoudelike afval gemeng moet word nie.
DATAVEILIGHEID EN PRIVAATHEID
In accordance with the General Data Protection Regulation (GDPR), this Data Processing Agreement (DPA) establishes obligations between Teltonika, the data processor, and its customers, acting as data controllers. The DPA outlines how Teltonika will handle customer data while adhering to GDPR regulations. This includes details on the data Teltonika can process, security measures in place, and customer rights concerning their data.
Vir 'n omvattende begrip van die ooreenkoms, insluitend toegelate subverwerkers, data-oortredingsprosedures en geskilbeslegting, verwys asseblief na die volledige dataverwerkingsooreenkoms: teltonika-gps.com/about-us/policies-certificates/data-processing-agreement

KEN JOU TOESTEL

Top view

Top view (sonder omslag)

1. GNSS antena

STANDAARD PAKKET BEVAT

— 10 pcs. of FTC965 trackers
— 10 pcs. of Input/Output power supply cables (0.7 m)
— Packaging box with Teltonika branding
Onderkant view (sonder omslag)

2. SIM slot
3. Battery-sok
4. Navigate LED (Blue LED)
5. Status LED (White LED)

STEL JOU TOESTEL OP

1. Verwyder boonste deksel
   You will receive your device partly closed. Gently remove side cover
2. Nano-SIM-kaart insetsel
   Plaas SIM-kaart soos aangedui. Maak seker dat die afsnyhoek van die Nano-SIM-kaart na die SIM-gleuf wys.
3. Heg omslag terug
   Battery is already connected, so after configuring device fully close casing.
4. Toestel is gereed
   Make sure cover is fully closed.

OPLOSSING

Pinnommer	Speld naam	Beskrywing
1	VCC (10-90) VDC (+)	(Rooi) Kragtoevoer (+10-90 V DC)
2	GND (-)	(Swart) Grond
3	DIN1	(Yellow) Digital input, channel 1. TOEGEWY VIR ONTSTEKINGSINVOER
4	DIN 2/AIN 1/ DGS	(Grey) Input range: 0-30 V DC / Digital input, channel 2 / GND Sense input 1
5	DOUT1	(Wit) Digitale uitset. Maak versamelaaruitset oop. Maks. 0.5 A GS

BEDRADINGSKEMA

PC VERBINDING (WINDOWS)

1. Power-up FTC965 met DC voltage (10-90V) kragtoevoer met behulp van kragdrade. LED's moet begin flikker.
2. Connect device to computer using Micro-USB cable
3. Installeer USB-drywer, sien “Hoe om USB-drywers te installeer (Windows)1”

HOE OM USB DRYWERS TE INSTALLEER (WINDOWS)

1. Download COM port drivers from here2.
2. Onttrek en voer TeltonikaCOMDriver.exe uit.
3. Klik op Volgende in die installasievenster van die bestuurder.
4. Klik in die volgende venster op Installeer knoppie.
5. Opstelling sal voortgaan om die drywer te installeer en uiteindelik sal die bevestigingsvenster verskyn. Klik Voltooi om die opstelling te voltooi.

KONFIGURASIE (WINDOWS)

Die meeste Teltonika-toestelle word met standaardfabrieksinstellings gestuur. Gebruik die Telematics Configuration Tool (TCT)1 om hierdie instellings volgens u behoeftes te verander.

	Konfigureerder	TCT
Bedryfstelsel	Windows 7 Windows 8.1 Windows 10 Windows 11	Windows 10 Windows 11
MS .NET Frame work version	MS .NET raamwerk 5.0	MS .NET framework 6.0
Weergawe	64 bietjie	64 bietjie
Skyfberging		1 GB vrye skyfspasie
1 GB vrye skyfspasie		Ethernet port or Wi-Fi w/ network access for auto- update

TCT

1. Laai die TCT (saamgeperste argief) af.
2. Pak die argief uit en begin die uitvoerbare lêer. Die TCT sal geïnstalleer word.
3. Begin die TCT.
4. Kies jou toestel in die lys Ontdekte toestelle en druk Konfigureer.
5. Die Toestelstatusvenster maak oop. Dit bevat toestel-, GNSS- en sellulêre inligting.

Stoor op toestel
Save to device saves configuration to device.
Laai op file (.cfg)
Laai op file laai konfigurasie vanaf file.
Save to file
Save to file stoor konfigurasie na file.
Dateer op
Update update device firmware.
Stel konfigurasie terug
Stel konfigurasie terug – stel toestelopstelling na verstek.
Most important configurator sections are Mobile network (server, Mobile network settings) and Tracking settings (data collection parameters). More details about FTC965 configuration using TCT can be find on our Wiki¹.
VINNIGE SMS KONFIGURASIE
The default configuration ensures best track quality and optimal data usage.
Stel jou toestel vinnig op deur hierdie SMS-opdrag daarheen te stuur:

1. Voor SMS-teks moet twee spasiesimbole ingevoeg word. Hierdie spasies is toegewy vir toestel-SMS-aanmelding en wagwoord.
   GPRS-INSTELLINGS:
2. 2001- APN
3. 2002-ΑΡN username (leave field empty if there is no APN username)
4. 2003-APN password (if there are no APN password, empty field should be left)
   BEDINER-INSTELLINGS:
5. 2004- Domain
6. 2005- Port
7. 2006-Data sending protocol (0-TCP, 1-UDP)

VERSTAND KONFIGURASIE-INSTELLINGS
BEWEGINGS- EN ONTSTEKINGSOPSPORING:
Voertuigbeweging sal deur versnellingsmeter opgespoor word
Ontsteking sal bespeur word deur voertuigkrag voltage tussen 13.2 – 30 V
TOESTEL MAAK 'N REKORD OP STOP INDIEN:
1 uur gaan verby terwyl voertuig stilstaan ​​en aansitter af is
REKORDS STUUR NA BEDINER:
Elke 120 sekondes word rekords na die bediener gestuur (indien toestel 'n rekord gemaak het)
TOESTEL MAAK 'N REKORD MET HET skuif INDIEN EEN VAN HIERDIE GEBEURE GEBEUR:
Elke 300 sekondes
Voertuig ry 100 meter
Voertuig draai 10 grade
Spoedverskil tussen laaste koördinaat en huidige posisie is groter as 10 km/h
After successful SMS configuration, FTC965 device will synchronize time and update records to configured server. Time intervals and default I/O elements can be changed by using TCT1 or SMS parameters2.

MONTERING AANBEVELINGS

AANSLUITDRADE
— Wires should be fastened to the other wires or non- moving parts. Do not place the wires near moving or heat-emitting objects.
— All electrical connections must be properly isolated. No bare wires should be visible. Re-apply isolation to wires if you removed factory isolation during installation.
— If the wires are placed in the exterior or in places where they can be damaged or exposed to heat, humidity, dirt, etc., additional isolation should be applied.
— Do not connect any wires to the vehicle’s board computer or control unit.
AANSLUIT KRAGBRON
— Ensure that after the car computer falls asleep, power is still available on chosen wire. Depending on car, this may happen in 5 to 30 minutes period.
— Wanneer module gekoppel is, meet voltage weer om seker te maak dit verminder nie.
— It is recommended to connect to the main power cable in the fuse box.
— Use 3A, 125V external fuse.
AANSLUIT ONTSTEKINGSDRAAD
— Make sure that you have selected the correct wire for ignition signal – the electrical signal from the wire should be present after starting the engine.
— Check if this is not an ACC wire (when key is in the first position, most of the vehicle electronics are ON).
— Check if power is still available when you turn off any of vehicles devices.
— Ignition is connected to the ignition relay output. As alternative, any other relay, which has power output when ignition is on, may be chosen.
AANSLUIT AARDDRAAD
— Ground wire must be connected to the vehicle frame or metal parts that are fixed to the frame.
— If the wire is fixed with the bolt, the loop must be connected to the end of the wire.
— For better contact scrub paint from the spot where loop is going to be connected.
OPTIMALE MONTERINGSLIGGING
— Mount the FTC965 under the plastic panel behind the front window, with the sticker/engraving facing towards the window (sky).
— It is recommended to place FTC965 behind dashboard as close to the window as possible. A good exampDie plasing van FTC965 word in die prentjie hieronder vertoon (area blou gekleur).

PROBLEEMOPLOSSING

Troubleshooting section provides guidance to resolve frequently encountered issues during the setup and operational phases of the FTC965 device.
GEMEENSKAPLIKE KWESSIES EN OPLOSSINGS (GESELDE VRAAG)

Probleem	Oplossing
Die toestel skakel nie aan wanneer dit aan krag gekoppel is nie	1. Verseker die invoer voltage range is within 10 – 90 V DC. 2. Avoid overvoltage and ensure that the device is mounted and connected according to mounting recommendations.
Inability to receive GPS signals.	1. Ensure that the device is mounted correct side up according to mounting recommendations 2. Check if device is not obstructed by metallic surfaces or other thick materials

TOESTELSPESIFIEKE PROBLEME EN OPLOSSINGS

Probleem	Oplossing
Data sending (modem status – deactivated) is not working, while device is connected and powered to PC with USB.	Make sure that, before connecting the USB cable, you first power the device using an external power source and voltage within 10-90 VDC.

GEREELD GEBRUIKTE SMS/GPRS-OPDRAGTE

Bevel	Beskrywing	Response sent on success?	Response sent on failure?
SVE herstel	Herbegin die toestel	Nee	Ja
status kry	Wys status van die toestel terug	Ja	Ja
alles	Returns information about device firmware and hardeware	Ja	Nee
web_koppel	Triggers FOTA service / connection	Ja	Ja

LED INDIKASIES

NAVIGASIE LED

Gedrag	Betekenis
Permanent aangeskakel	GNSS-sein word nie ontvang nie
Knipper elke sekonde	Normale modus, GNSS werk
Af	GNSS is afgeskakel omdat: Toestel werk nie of Toestel is in slaapmodus
Knipper voortdurend vinnig	Toestelfirmware word geflits

STATUS-LED

Gedrag	Betekenis
Knipper elke sekonde	Normale modus
Knipper elke twee sekondes	Slaapmodus
Knipper vinnig vir 'n kort rukkie	Modem aktiwiteit
Af	Toestel werk nie of Toestel is in selflaaimodus

BASIESE KENMERKE

Module

Naam	FTC965-QJAB0: Quectel EG915U-EU met AG3335 FTC961-QKAB0: Quectel EG915U-LA with AG3335
Tegnologie	LTE KAT 1/GSM/GPRS/GNSS/BLUETOOTH® LE

GNSS

GNSS	GPS, GLONASS, GALILEO, BEIDOU
Ontvanger	L1: 75 kanaal
Volg sensitiwiteit	-165 dBM
Posisie akkuraatheid	<1.8 m CEP
Snelheid Akkuraatheid	< 0.1 m/s (binne +/- 15% fout)
Warm begin	< 1 s
Warm begin	< 25 s

Selluar

2G-bande	FTC965-QJAB0: GSM: B2/B3/B5/B8 FTC965-QKAB0: GSM: B2/B3/B5/B8
4G-bande	FTC965-QJAB0: LTE FDD (EG915U-EU): B1/B3/B5/B7/B8/B20/B28 FTC965-QKAB0: LTE FDD (EG915U-LA): B2/B3/B4/B5/B7/B8/B28/B66
Data-oordrag	LTE FDD (CAT 1): Max. 10 Mbps (DL) / Max. 5 Mbps (UL) GSM (GPRS): Max. 85.6 Kbps (DL) / Max. 85.6 Kbps (UL)
Dra krag	Klas 5 vir GSM850/900: 30±5dBM Klas 3 vir GSM1800/1900: 29±5dBM Klas 3 vir LTE-FDD: 26±5dBM
Data ondersteuning	SMS (TEXT, PDU), Netwerkprotokolle (TCP, UDP)

Krag

Invoer voltage reeks	10 – 90 V GS
Rugsteunbattery	320 mAh Li-Ion battery 3.7 V
Interne lont	3A

Koppelvlak

Digitale insette	1
Digitale uitsette	1
Analoge insette	1
USB	2.0 USB Tipe-C
LED aanduiding	2 status LED-ligte
SIM	Nano-SIM
Geheue	128MB interne flitsgeheue

Bedryfsomgewing

Bedryfstemperatuur (sonder battery)	40 °C tot +85 °C
Bergingstemperatuur (sonder battery)	-40 °C tot +85 °C
Bedryfstemperatuur (met battery)	0 °C tot +40 °C
Bergingstemperatuur (met battery)	-20 °C tot +45 °C vir 1 maand -20 °C tot +35 °C vir 6 maande
Bedryfs humiditeit	5% tot 95% nie-kondenserend
Ingangbeskermingsgradering	IP69K
Battery laai temperatuur	-20 °C tot +45 °C vir 1 maand
Batterybergingstemperatuur	-20 °C tot +35 °C vir 6 maande

Kenmerke

Sensors	Versnellingsmeter
Scenario's	Green Driving, Over Speeding detection, Jamming detection, Excessive idling detection, Unplug detection, Crash Detection, Auto Geofence, Trip
Sleep modes,	Deep Sleep, Online Sleep, Power Off Sleep
Konfigurasie en firmware-opdatering	FOTA Web, Teltonika-konfigurator (TCT)
Tydsinchronisasie	GNSS, NTP
Ontsteking opsporing	Versnellingsmeter, eksterne krag Voltage

WAARBORG

Ons waarborg ons produkte 24 maande waarborg1 tydperk.
Alle batterye dra 'n 6-maande waarborgperiode.
Na-waarborg hersteldiens vir produkte word nie verskaf nie.
As 'n produk ophou werk binne hierdie spesifieke waarborgtyd, kan die produk wees:
— Repaired
— Replaced with a new product
— Replaced with an equivalent repaired product fulfilling the same functionality
— Replaced with a different product fulfilling the same functionality in case of EOL for the original product

VRYWARING VAN WAARBORG
Kliënte word slegs toegelaat om produkte terug te stuur as gevolg van die produk wat gebrekkig is, weens bestellingsamestelling of vervaardigingsfout.
Produkte is bedoel om gebruik te word deur personeel met opleiding en ondervinding.
Waarborg dek nie defekte of wanfunksies wat veroorsaak word deur ongelukke, wangebruik, misbruik, rampe, onbehoorlike instandhouding of onvoldoende installasie nie – nie navolging van bedryfsinstruksies (insluitend versuim om ag te slaan op waarskuwings) of gebruik met toerusting waarmee dit nie bedoel is om gebruik te word nie.
Waarborg is nie van toepassing op enige gevolgskade nie.
Waarborg is nie van toepassing vir aanvullende produktoerusting (bv. PSU, kragkabels, antennas) nie, tensy die bykomstigheid by aankoms gebrekkig is.
Meer inligting oor wat RMA2 is

MAATSKAPPY BESONDERHEDE

Teltonika Telematics
Saltoniškių g. 9B,
LT-08105 Vilnius, Litaue
Foon: +370 612 34567

TELEMATIKA WEBWERF
teltonika-gps.com

Vir meer inligting oor ons produkte en dienste, besoek asseblief ons webwebwerf: teltonika-gps.com.

WIKI KENNISBASE
wiki.teltonika-gps.com

For technical assistance, troubleshooting, and further inquiries, refer to our comprehensive support resources at our technical assistance portal: Teltonika Wiki.

FOTA WEB
foto.teltonika.lt

Kopiereg © 2025, Teltonika. Spesifikasies en inligting wat in hierdie dokument gegee word, is onderhewig aan verandering deur Teltonika sonder vooraf kennisgewing.
1 Bykomende ooreenkoms vir 'n verlengde waarborgtydperk kan afsonderlik ooreengekom word.

3 wiki.teltonika-gps.com/view/RMA_riglyne