Xplora Manuals & User Guides

Xplora is a pioneering consumer electronics company based in Oslo, Norway, dedicated to creating safe digital experiences for children. The company specializes in smartwatches that function as a child's first phone, allowing for voice calling, messaging, and GPS tracking without granting access to the open internet or social media. This ensures parents can stay connected with their children while maintaining peace of mind regarding online safety.

A core component of the Xplora ecosystem is its unique Goplay activity platform, which gamifies physical movement. By converting steps into Xplora Coins, the system motivates kids to stay active; these coins can then be exchanged for physical products or used in age-appropriate games. Xplora's product lineup includes models like the X6Play and XGO series, all designed to be durable, water-resistant, and compliant with strict privacy and security standards.

• How do I activate my Xplora watch?

  To activate your device, visit start.xplora.com, choose your SIM plan, download the Xplora App on your smartphone, and scan the QR code displayed on the watch settings.

• Is the Xplora watch waterproof?

  Most Xplora watches, such as the X6Play, are IP68 certified. This means they are dust-tight and can withstand brief submersion in water (up to 1.5m for 30 minutes), but they are not recommended for swimming or showering.

• Can I replace the battery in the Xplora watch?

  No, the battery is not user-replaceable. Attempting to remove the battery may damage the device and void your warranty.

• What do I do if my Xplora watch freezes?

  If the watch becomes unresponsive, you can perform a forced reboot by pressing and holding the Power/SOS button for at least 10 seconds.