Pura Manuals & User Guides

Pura is a smart home fragrance company that revolutionizes how people experience scent in their homes. Their signature devices, such as the Pura 4 en Pura Plus, pair with a user-friendly mobile app to offer complete control over fragrance intensity, custom schedules, and ambient lighting.

By collaborating with world-renowned fragrance brands and licensors, Pura provides a vast library of premium, clean, and pet-friendly scents. The technology uses low heat to diffuse essential oils, preserving the integrity of the ingredients while ensuring safety for families and pets.

• How do I set up my Pura diffuser?

  Download the Pura app, create an account, and follow the in-app instructions. You will typically plug the device in, ensure your phone's Bluetooth is on, and connect the diffuser to a 2.4GHz WiFi network.

• What type of WiFi network is required?

  Pura diffusers require a 2.4GHz WiFi network connection. They do not support 5GHz networks. Ensure your smartphone is connected to the 2.4GHz band during the initial setup.

• Why is my Pura diffuser blinking blue?

  A pulsing blue light usually indicates that the diffuser is in setup mode and ready to be paired with the app via Bluetooth.

• How long do the fragrance vials last?

  Fragrance longevity depends on intensity settings and usage. Generally, a fragrance vial lasts approximately 2 to 6 weeks. The Pura app tracks usage and can help you schedule refills.

• Why can't I smell my Pura device?

  If the scent is faint, try increasing the intensity in the app. Also, ensure the device is not placed near heavy airflow (like vents or open windows) which can disperse the scent too quickly. Old vials (over 100 hours of diffusion) may need replacement.