Norlake is a leader in commercial refrigeration, manufacturing high-quality walk-in coolers, freezers, and refrigeration systems for foodservice and scientific industries since 1947.
Norlake, a member of the Refrigerated Solutions Group (RSG), has been a trusted name in commercial refrigeration since 1947. Operating out of Hudson, Wisconsin, Norlake specializes in designing and manufacturing a wide array of refrigeration products, including walk-in coolers and freezers, cabinetry, and commercial refrigeration systems. Their products supply the foodservice, scientific, and industrial markets with reliable, energy-efficient solutions.
Known for innovations like the Capsule Pak™ self-contained refrigeration system and the Kold Locker™ walk-in series, Norlake focuses on ease of installation and long-term durability. Whether for a restaurant kitchen, a laboratory, or a large-scale warehouse, Norlake provides standard and custom-engineered cold storage solutions backed by extensive warranties and technical support.
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Wiring diagrams and technical manuals can be obtained by contacting the RSG Technical Service team or submitting a request through the Norlake customer support page.
Warrior coverage varies by product line. Typically, Kold Locker walk-ins have a 15-year panel warranty, while encapsulated refrigeration systems often carry an 18-month labor and 1-year parts warranty. Check your specific model documents for details.
The Capsule Pak is Norlake's self-contained refrigeration system that mounts on top of a walk-in cooler or freezer. Its design maximizes internal storage space and simplifies installation.
Warranty claims must be submitted electronically via the Global Warranty platform found on the Norlake website. Work must be performed by an Authorized Service Provider.
Many Norlake units with the Capsule Pak system feature an electric vaporizer that evaporates condensate water, eliminating the need for an external drain line in many standard applications.