Merax Manuals & User Guides

Founded in 1995 in Los Angeles, California, Merax prides itself on providing innovative products designed to enhance and simplify the lives of modern consumers. The brand offers a wide range of all-inclusive specialized products spanning categories like home furniture, office essentials, travel luggage, fitness equipment, and pet supplies.

Merax is well-known for its functional furniture solutions, including loft beds, bunk beds, daybeds, and gaming chairs, as well as durable travel luggage sets. Motivated by the spirit of pushing boundaries, Merax sources products globally to provide high-performance solutions that meet everyday family needs.

• Where can I find assembly instructions for my Merax bed?

  Assembly instructions are typically included in the box. If lost, you can often find digital versions on the retailer's site or third-party manual libraries.

• How do I contact Merax support for missing parts?

  For missing parts or defects, you can contact Merax customer service directly via email at csr@merax.com or by phone at +1 626-854-2136.

• What should I do if the screw holes on my furniture do not align?

  Loosen all previously installed screws to about 70-80% tightness to allow for adjustment. Align the problematic part, insert the screw, and then tighten all screws fully once the assembly is complete.

• Does Merax offer a warranty on their luggage and furniture?

  Yes, Merax products generally come with a manufacturer's warranty. Specific terms depend on the product category and retailer; check your product manual or purchase receipt for details.