Fairphone designs and produces sustainable, modular smartphones and audio products prioritizing repairability, fair materials, and ethical working conditions.
Fairphone is a Dutch social enterprise that pioneers more sustainable ways to manufacture electronics. By building modular smartphones and audio devices, they aim to reduce electronic waste and extend product lifecycles. Their innovative approach to consumer electronics features user-replaceable components—such as batteries, screens, and headphone ear cushions—allowing individuals to keep their devices longer and repair them with ease.
Beyond repairability, Fairphone emphasizes ethical sourcing and social responsibility. They integrate Fairtrade gold and recycled materials like plastics and aluminum into their supply chain while advocating for better wages and working conditions for factory workers. Their product lineup includes the Fairphone series of smartphones (like the Fairphone 4 and 5) and modular audio accessories such as the Fairbuds and Fairbuds XL.
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Use the MyFairphone app pre-installed on your device or browse the product support guides on the official Fairphone support webwebwerf.
Yes! Fairphone products are designed to be modular. You can easily remove the back cover and replace the battery or other components using replacement parts available from their shop.
Fairphone standardly offers a manufacturer warranty covering defects for 24 months, with an extended warranty of up to five years available if you register your device online.
You can submit a request through their website contact form, chat with agents Monday through Friday from 10:00 to 12:00 CEST, or call their Amsterdam office directly at +31 20 788 4400.
The MyFairphone app comes pre-installed on their smartphones and helps you keep your phone running smoothly for years with troubleshooting, device insights, and direct access to customer support.