Level C2

Level Lock (Matter) Smart Lock C2 User Manual

Model: C2

1. Inleiding

The Level Lock (Matter) is a smart deadbolt designed to integrate seamlessly into your home. It offers advanced security features and convenient access options through Matter-over-Thread technology. This manual provides essential information for the proper installation, operation, and care of your Level Lock.

Sleutel kenmerke:

  • Impossibly Small Design: Technology is hidden inside the door, making it the smallest smart lock available.
  • Bluetooth + Matter Built-In: Interoperable with Apple Home, Google Home, Amazon Alexa, and SmartThings (SmartThings hub required) for easy integration.
  • Afstandtoegang: Lock or unlock your door and receive activity notifications from anywhere using certified smart home apps (requires Matter-over-Thread Hub + Border Router).
  • Sleutellose toegang: Utilize the Level Home app (iOS & Android) for keyless access, sharing, and activity history.
  • Best-in-Class Security: Certified AAA by BHMA and ANSI grade 1/A, meeting the highest industry standards for security, durability, and finish.
  • Eenvoudige installasie: Wire-free design, easy to install with a screwdriver, fitting standard American deadbolts.

2. Wat is ingesluit

Verify that all components are present in your Level Lock (Matter) package:

  • 1 Level Lock (Matter) Assembly
  • 1 Installasiegids
  • 2 Sleutels
  • 6 Installasieskroewe
  • 2 Slagplate
  • 1 CR2 battery
Contents of the Level Lock (Matter) package, including the lock, keys, screws, strike plates, and battery.
Figure 1: All items included in the Level Lock (Matter) package: the lock assembly, two keys, six installation screws, two strike plates, and a CR2 battery.

3. Opstelling en installering

The Level Lock is designed for straightforward installation, typically requiring only a screwdriver. It replaces most American standard deadbolts.

Deurversoenbaarheid:

  • Works with most American standard deadbolts.
  • Standaard profile deadbolt: 0.75 inches or greater.
  • Backset lengths: 2.375 inches or 2.75 inches.
  • Door thickness: 1.75 inches - 2 inches.
  • ANSI standard 2.125 inches bore hole diameter.

Installasie stappe:

  1. Berei jou deur voor: Ensure your door meets the compatibility requirements. Remove any existing deadbolt hardware.
  2. Install the Bolt: Insert the Level Lock bolt into the door edge.
  3. Install the Housing: Place the interior and exterior housings, securing them with the provided screws.
  4. Plaas battery in: Install the CR2 battery into the designated compartment.
  5. Toetswerking: Manually test the lock and unlock mechanism to ensure smooth operation.
  6. Programopstelling: Download the Level Home app (available for iOS and Android) and follow the on-screen instructions to pair your lock and complete the setup.
Diagram illustrating the easy installation process of the Level Lock into a standard deadbolt bore.
Figure 2: Visual guide for installing the Level Lock, showing measurements and steps for fitting it into a standard American deadbolt opening.

Exterior and Interior Design:

The Level Lock is designed to be discreet, maintaining the aesthetic of your door without bulky external keypads or large interior housings.

Comparison of Level Lock exterior design versus a traditional smart lock with a keypad.
Figuur 3: Buitekant view comparison showing the sleek, minimalist design of the Level Lock contrasted with a traditional smart lock featuring an external keypad.
Comparison of Level Lock interior design versus a traditional smart lock with bulky housing.
Figuur 4: Binne view comparison demonstrating the compact and hidden technology of the Level Lock, appearing significantly smaller than a traditional smart lock's interior housing.

4. Bedryfsinstruksies

The Level Lock offers multiple ways to control access to your home, integrating with various smart home platforms.

Beheermetodes:

  • Level Home App: Use the dedicated Level Home app (iOS & Android) to lock/unlock, manage access, and view aktiwiteitsgeskiedenis.
  • Stembeheer: Integrate with Amazon Alexa, Google Assistant, or Apple HomeKit for voice commands (e.g., "Alexa, unlock front door").
  • Fisiese Sleutel: Traditional key access is always available.
  • Level Keypad (Sold Separately): For key code access, a Level Keypad can be installed within 30 feet of your lock.
Family entering a home using multiple entry options for Level Lock: Level App, Voice Control, Keypad, and Physical Key.
Figure 5: A family entering their home, illustrating the convenience of multiple entry options for the Level Lock, including smartphone app, voice control, and physical key.

Smart Home Integration (Matter-over-Thread):

The Level Lock (Matter) is designed for multi-platform control, allowing you to manage it through various compatible smart home ecosystems.

  • Versoenbare hubs: To use Matter-enabled features, a Matter-over-Thread hub connected to your home Wi-Fi and updated to the latest firmware is required. Examples include Apple TV 4K (2nd/3rd Gen), HomePod (2nd Gen), HomePod mini, various Echo devices, Nest Hub (2nd Gen), Nest Hub Max, and SmartThings hubs.
  • Afstandtoegang: Requires a Matter-over-Thread Hub + Border Router for remote lock/unlock and notifications.
  • Plaaslike beheer: Manage your lock from your phone while at home without internet access.
Level Lock (Matter) installed on a door, showing compatibility with Apple Home, Google Home, Alexa, and SmartThings.
Figure 6: The Level Lock (Matter) integrated into a door, highlighting its compatibility with various smart home ecosystems like Apple Home, Google Home, Amazon Alexa, and SmartThings, enabled by Matter-over-Thread technology.
Person using a smartphone to control Level Lock locally, emphasizing no internet needed for local control.
Figure 7: A person interacting with the Level Lock via a smartphone, demonstrating local control without requiring an internet connection.

5. Onderhoud

Battery vervanging:

The Level Lock is powered by one CR2 Lithium Manganese Dioxide battery. When the battery level is low, you will receive notifications through the Level Home app. To replace the battery:

  1. Locate the battery compartment within the lock assembly.
  2. Verwyder die ou CR2-battery.
  3. Plaas 'n nuwe CR2-battery in en verseker die korrekte polariteit.
  4. Maak die batterykompartement stewig toe.

Skoonmaak:

To maintain the appearance and functionality of your Level Lock, wipe it with a soft, damp lap. Vermy die gebruik van skuurmiddels of oplosmiddels, aangesien dit die afwerking kan beskadig.

6. Probleemoplossing

If you encounter issues with your Level Lock, consider the following:

  • Slot reageer nie: Check the battery level in the Level Home app. Replace the CR2 battery if it is low.
  • Verbindingskwessies: Ensure your Matter-over-Thread hub and border router are powered on and connected to your home network. Verify that the Level Home app and your smart home platforms are updated to the latest versions.
  • Programprobleme: Try restarting the Level Home app or reinstalling it. Ensure your smartphone's Bluetooth is enabled.
  • Fisiese Obstruksie: Check for any physical obstructions in the door frame or strike plate that might prevent the deadbolt from extending or retracting fully.

For persistent issues, refer to the Level Home app's help section or contact Level customer support.

7. Spesifikasies

KenmerkDetail
HandelsmerkVlak
Model NaamLock (Matter)
Item ModelnommerC2
UPC850058738291
Tipe slotgrendel
MateriaalMetal (440C stainless steel and strengthened metal alloys)
KleurSatyn Nikkel
Produkafmetings (L x B x H)4.5 x 2.75 x 2.75 duim
Item gewig3.38 pond
Spesiale kenmerkeAuto-Lock, Matter-Enabled, Scratch-Resistant, Smart Lock, Weather Resistant
VerbindingsprotokolMatter, Bluetooth
Beheer metodeToepassing, afstandbeheer, stem
Tipe beheerderAmazon Alexa, Android, Apple HomeKit, Google Assistent, iOS
Kragbron1 CR2 Battery (included)
Battery sel tipeLitiummangaandioksied
Sekuriteit sertifiseringBHMA AAA, ANSI Grade 1/A
Technical specifications table for Level Lock (Matter) Smart Lock.
Figure 8: Detailed technical specifications for the Level Lock (Matter) Smart Lock.

8. Waarborginligting

The Level Lock (Matter) Smart Lock is backed by a 2-jaar beperkte waarborg. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Level webwebwerf.

9. Ondersteuning

For further assistance, technical support, or to access additional resources, please visit the official Level support website or contact their customer service team. You can typically find contact information within the Level Home app or on the Level webwebwerf.

Aanlyn hulpbronne: www.level.co/support

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