1. Inleiding
Thank you for choosing the EKSA Wireless Headset H5. This headset is designed to provide clear communication and comfortable wear for various professional environments, including office work, call centers, and trucking. It features AI noise-cancelling technology, dual connectivity options (Bluetooth and USB dongle), and extended battery life. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.
2. Pakketinhoud
Verifieer asseblief dat alle items in u pakket teenwoordig is:
- EKSA Wireless Headset H5
- USB-dongle
- Laaibasis
- USB-C-laaikabel
- Gebruikershandleiding
3. Produk verbyview
Familiarize yourself with the components of your EKSA Wireless Headset H5.


4. Opstelling
4.1 Laai die oorfone
The headset supports two charging methods:
- Direkte laai: Connect the USB-C charging cable directly to the headset's Type-C port and a power source.
- Laaibasis: Place the headset onto the included charging base. Ensure the charging contacts align. Connect the charging base to a power source using the USB-C cable.

A full charge takes approximately 1.5 hours. The headset provides up to 25 hours of talk time and 45 hours of music playback at 70% volume.

4.2 Connecting via USB Dongle
For PC and laptop connections, the USB dongle provides a stable wireless link.
- Insert the USB dongle into an available USB port on your PC or laptop.
- The LED indicator on the dongle will turn solid blue when successfully paired with the headset.
- On your PC/laptop, navigate to Instellings > Klank.
- Stel EKSA Telecom H5 as both the input and output device.

4.3 Verbinding via Bluetooth 5.0
The headset can connect to mobile phones, tablets, and other Bluetooth-enabled devices.
- Ensure the headset is powered on and in pairing mode (the Bluetooth indicator will flash).
- Gaan op jou mobiele toestel na Settings > Bluetooth & other devices.
- Kies "Voeg Bluetooth of ander toestel by" en soek na "EKSA Telecom H5".
- Kies EKSA Telecom H5 te koppel.
- Once connected, set EKSA Telecom H5 as the input and output device in your device's sound settings.


4.4 Meeting Application Settings
For applications like Zoom or Skype:
- In the application's audio/video settings, select EKSA Telecom H5 as both the microphone and speaker.

5. Bedryfsinstruksies
5.1 Basiese kontroles
- Krag aan/af: Druk en hou die multifunksionele knoppie ingedruk.
- Volume op/Volgende snit: Press the '+' button. Hold for next track.
- Volume af/vorige snit: Press the '-' button. Hold for previous track.
- Beantwoord/beëindig oproep: Press the Multi-Function Button during an incoming call or active call.
- Verwerp oproep: Press and hold the Multi-Function Button during an incoming call.
- Demp/ontdemp mikrofoon: Press the Mute Button located on the microphone arm.
5.2 Dra van die oorfone
The headset is designed for comfort and flexibility:
- The microphone arm can be rotated up to 270 degrees, allowing you to wear the headset on either your left or right ear.
- Verstel die kopband vir 'n veilige en gemaklike pas.

5.3 AI Noise Cancelling Microphone
The headset features an AI-powered Environmental Noise Cancelling (ENC) microphone with a Qualcomm chip. This technology intelligently suppresses up to 99.6% of environmental noise, ensuring your voice is clear during calls, even in noisy environments.


6. Onderhoud
Om die lang lewensduur en optimale werkverrigting van jou headset te verseker:
- Maak die oorfone gereeld skoon met 'n sagte, droë lap.
- Vermy die blootstelling van die oorfone aan uiterste temperature, humiditeit of direkte sonlig.
- Moenie skuur skoonmaakmiddels of oplosmiddels gebruik nie.
- Store the headset in a cool, dry place when not in use, preferably on its charging base or in a protective case.
7. Probleemoplossing
| Probleem | Moontlike oorsaak | Oplossing |
|---|---|---|
| Koptelefoon skakel nie aan nie | Lae battery | Charge the headset using the USB-C cable or charging base. |
| Geen klank/mikrofoon werk nie | Not connected or incorrect audio settings | Ensure the headset is paired via Bluetooth or dongle. Check your device's sound settings to confirm "EKSA Telecom H5" is selected as input/output. |
| Poor sound quality/intermittent connection | Buite bereik, interferensie of lae battery | Move closer to the connected device (within 10 meters). Avoid strong electromagnetic interference. Charge the headset. |
| Kan nie via Bluetooth koppel nie | Headset not in pairing mode or device already connected | Ensure the headset is in pairing mode (flashing indicator). Disconnect from any other devices. Restart Bluetooth on your device. |
| AI Noise Cancelling not effective | Mikrofoonposisie | Ensure the microphone is positioned correctly near your mouth for optimal voice pickup and noise suppression. |
8. Spesifikasies
| Kenmerk | Detail |
|---|---|
| Model Naam | H5 |
| Verbindingstegnologie | Wireless (Bluetooth 5.0, USB Dongle) |
| Wireless Range | Tot 10 meter |
| Batterylewe (Musiek) | Tot 45 uur (teen 70% volume) |
| Batterylewe (Talk) | Tot 25 uur (teen 70% volume) |
| Laai tyd | Ongeveer. 1.5 uur |
| Geraasbeheer | Active Noise Cancellation (AI Environmental Noise Cancelling) |
| Mikrofoon | 270° Rotatable, AI ENC |
| Gewig | Approx. 75g (headset only) / 0.54 kg (packaged) |
| Materiaal | Metaal, plastiek |
| Ingesluit komponente | Charging Base, USB Dongle |
| Frekwensiereeks | 20 Hz - 20 000 Hz |
9. Waarborg en Ondersteuning
EKSA products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official EKSA website. For technical support, troubleshooting assistance, or any inquiries, please contact EKSA customer service through their official channels. You can find contact information on the EKSA webwebwerf of deur jou aankoopplatform.