1. Inleiding
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Tiandy TC-C38WS 8MP IR Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Retain this manual for future reference.
2. Veiligheidsinligting
- Verseker die kragtoevoer voltage is correct before connecting the camera.
- Moenie die kamera blootstel aan uiterste temperature, humiditeit of korrosiewe omgewings nie.
- Avoid pointing the camera directly at strong light sources, as this may damage the image sensor.
- Handle the camera with care. Do not drop or subject it to strong impact.
- Alle installasie en diens moet deur gekwalifiseerde personeel uitgevoer word.
- Ontkoppel die kragtoevoer voordat u skoonmaak of onderhoud uitvoer.
3. Pakketinhoud
Verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact your supplier immediately.
- Tiandy TC-C38WS 8MP IR Bullet Camera
- Monteringshardeware (skroewe, muurproppe)
- Vinnige Begingids (verwys na hierdie handleiding vir gedetailleerde instruksies)
- Waterdigte konnektor vir Ethernet-kabel
4. Produk verbyview
4.1 Kamerakomponente
The Tiandy TC-C38WS camera features a robust full metal housing designed for outdoor use. Key components include the lens, IR LEDs, microphone, and mounting bracket.

Figuur 4.1: Voorkant view of the Tiandy TC-C38WS IR Bullet Camera, showing the lens, IR illuminators, and the Tiandy logo on the white metal housing.

Figuur 4.2: Hoekig view of the Tiandy TC-C38WS IR Bullet Camera, highlighting the adjustable mounting bracket and the camera's robust construction.
4.2 Sleutelkenmerke
- Hoë resolusie: Up to 3840x2160 at 20fps (8 Megapixels) for clear imaging.
- Beeldsensor: 1/2.8" CMOS Sensor for enhanced low-light performance.
- Wye Dinamiese Omvang (WDR): 120dB WDR for balanced images in high-contrast scenes.
- Slim IR: Infrared illumination with a range of up to 50 meters (164 feet) for night vision.
- Vaste lens: Available in 2.8mm focal length, providing a wide horizontal field of view van 100.1 °.
- Berging aan boord: Built-in MicroSD card slot supporting up to 512 GB for local recording.
- Ingeboude mikrofoon: Vir oudiomonitering.
- Kragopsies: Supports 12VDC and Power over Ethernet (PoE 802.3af).
- Video-analise: Includes Tripwire and Perimeter detection.
- Full Metal Housing: Durable construction suitable for outdoor environments.
5. Opstelling
5.1 Fisiese installasie
The camera is designed for wall or ceiling mounting. Ensure the mounting surface is strong enough to support the camera's weight.
- Kies 'n ligging: Choose a location that provides the desired field of view and is within reach of power and network cables.
- Merk boorgate: Use the mounting template (if provided) or the camera base to mark the positions for drilling holes.
- Boorgate: Drill pilot holes and insert wall plugs if mounting on masonry.
- Beveilig die kamera: Attach the camera's mounting bracket to the surface using the provided screws.
- Pas hoek aan: Loosen the adjustment screws on the bracket to pan (0-360°), tilt (0-75°), and rotate (0-360°) the camera to the desired viewing angle. Tighten the screws once adjusted.

Figuur 5.1: Dimensional drawing of the Tiandy TC-C38WS camera, showing measurements in millimeters for installation planning.
5.2 Bedrading en kragaansluiting
The camera supports both 12VDC power and Power over Ethernet (PoE).
- Ethernet-verbinding: Connect a standard RJ45 Ethernet cable to the camera's network port. Use the waterproof connector for outdoor installations to protect against moisture.
- Power Connection (if not using PoE): Connect a 12VDC power adapter (not included) to the camera's power input. Ensure the power supply meets the camera's requirements.
- PoE-verbinding: If using a PoE-enabled switch or injector, simply connect the Ethernet cable. Power will be supplied through the network cable, eliminating the need for a separate power adapter.
5.3 Aanvanklike konfigurasie
After physical installation and power-up, the camera can be accessed and configured via a network connection.
- Netwerk konneksie: Ensure the camera is connected to your local network.
- IP Address Discovery: Use the manufacturer's IP search tool or a network scanner to find the camera's IP address on your network.
- Toegang Web Interface: Maak oop a web browser and enter the camera's IP address. You will be prompted to log in. Refer to the camera's default credentials (usually found in the quick start guide or on the camera label).
- Verander verstekwagwoord: Vir sekuriteit, verander die verstekwagwoord onmiddellik na die eerste aanmelding.
- Basiese instellings: Configure network settings, date and time, and video stream parameters as needed.
6. Bedryfsinstruksies
6.1 Lewendig View en Opname
Kry toegang tot die kamera se web interface or a compatible Network Video Recorder (NVR) software to view leef footage and manage recordings.
- Leef View: Navigeer na die 'Regstreeks' View' section in the web interface to see real-time video from the camera.
- Handmatige opname: Most NVRs or software clients allow for manual recording initiation.
- Geskeduleerde opname: Set up recording schedules based on time or events (e.g., motion detection).
- Terugspeel: Use the playback function in your NVR or software to review opgeneem footage from the MicroSD card or network storage.
6.2 Gevorderde kenmerke
- Bewegingsopsporing: Configure motion detection zones and sensitivity in the camera's settings. When motion is detected, the camera can trigger recording, send notifications, or activate alarms.
- Slim IR: The camera automatically adjusts IR intensity to prevent overexposure of objects close to the camera, ensuring balanced night vision.
- WDR (wye dinamiese omvang): Enable WDR in settings to improve image clarity in scenes with both very bright and very dark areas.
- Berging aan boord: Insert a MicroSD card (up to 512 GB) into the designated slot. Configure recording settings to utilize local storage for continuous or event-based recording.
- Video-analise: The camera supports Tripwire and Perimeter detection. Configure these features in the 'Event' or 'Smart Analysis' section of the web interface to define specific detection rules and actions.
- Oudio: The built-in microphone allows for audio monitoring. Ensure audio recording is enabled in the settings if desired.
7. Onderhoud
- Skoonmaak: Regularly clean the camera lens with a soft, dry cloth. For stubborn dirt, use a mild lens cleaning solution. Do not use harsh chemicals.
- Firmware -opdaterings: Periodically check the Tiandy official website for firmware updates. Updating firmware can improve performance, add new features, and enhance security. Follow the provided instructions carefully during the update process.
- Bergingbestuur: If using a MicroSD card, regularly check its status and ensure it has sufficient space. Back up important recordings as needed.
- Kabel inspeksie: Periodically inspect all cables and connections for wear, damage, or corrosion, especially in outdoor environments.
8. Probleemoplossing
| Probleem | Moontlike oorsaak | Oplossing |
|---|---|---|
| No image on live view | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm camera's IP address and network settings. |
| Beeld is vaag of onduidelik | Dirty lens; Condensation; Incorrect focus (less likely with fixed lens) | Clean the lens; Allow camera to acclimate to temperature; Ensure protective film is removed. |
| Nagvisie werk nie | IR LEDs blocked; IR settings disabled | Clear any obstructions; Check IR settings in the web koppelvlak. |
| Kan nie toegang tot kamera via netwerk kry nie | IP address conflict; Firewall blocking; Incorrect network settings | Check for IP conflicts; Adjust firewall settings; Verify camera and router network configurations. |
| Bewegingsopsporing aktiveer nie | Sensitivity too low; Detection zone not configured; Event actions not set | Increase sensitivity; Redraw detection zones; Configure recording or notification actions for motion events. |
9. Spesifikasies
The following table details the technical specifications of the Tiandy TC-C38WS camera:
| Kenmerk | Spesifikasie |
|---|---|
| Model | TC-C38WS I5/E/Y/M/2.8mm/V4.0 |
| Beeldsensor | 1/2.8" CMOS |
| Maks. Resolusie | 3840x2160 (8MP) |
| Raamtempo | Up to 20fps (3840x2160), 30fps (1280x720) |
| Min. Verligting | Color: 0.003Lux@ (F1.6, AGC ON), B/W: 0Lux with IR |
| Lens tipe | Fixed, 2.8mm |
| Veld van View (FOV) | Horizontal: 100.1° (2.8mm) |
| IR-reeks | Up to 50m (164 feet) with Smart IR |
| Wye dinamiese omvang (WDR) | 120dB |
| Video kompressie | S+265/H.265/H.264/M-JPEG |
| Oudio I/O | Ingeboude mikrofoon |
| Berging aan boord | MicroSD card slot, up to 512 GB |
| Netwerk koppelvlak | 1 RJ45 10M / 100M selfadaptiewe Ethernet-poort |
| Protokolle | TCP/IP, HTTP, HTTPS, DHCP, DNS, RTSP, etc. |
| Kragtoevoer | 12VDC, PoE (802.3af) |
| Kragverbruik | Refer to product label for exact consumption |
| Behuisingsmateriaal | Volmetaalbehuising |
| Afmetings | 6.33 x 2.68 x 2.93 duim (ongeveer 160.7 x 68 x 74.4 mm) |
| Gewig | 1.21 pond (ongeveer 0.55 kg) |
| Bedryfstemperatuur | Refer to product datasheet |
| Ingangbeskerming | Refer to product datasheet (typically IP66/IP67 for outdoor cameras) |
10. Waarborg en Ondersteuning
For warranty information, please refer to the warranty card included with your product or consult your point of purchase. Tiandy provides technical support for its products. For assistance, please visit the official Tiandy website or contact their customer service department with your product model and serial number.
Note: Specifications and features are subject to change without notice. Always refer to the latest product documentation from the manufacturer.