1. Inleiding
This manual provides detailed instructions for the installation, operation, and maintenance of your Suuwer S721 Non-Programmable Heat Pump Thermostat. This thermostat is designed for residential use with heat pump systems up to 2 Heat and 1 Cool stages. Please read this manual thoroughly before installation and use to ensure proper function and safety.
2. Veiligheidsinligting
WAARSKUWING: Always turn off power to the heating/cooling system at the main fuse or circuit breaker panel before installing or servicing the thermostat. Failure to do so could result in electrical shock or equipment damage.
- Installasie moet deur 'n gekwalifiseerde tegnikus uitgevoer word as u onseker is oor elektriese bedrading.
- Do not use this thermostat with voltages exceeding 30VAC.
- Ensure all wiring connections are secure to prevent short circuits.
- Keep the thermostat away from direct sunlight, drafts, and heat sources for accurate temperature readings.
3. Pakketinhoud
Verifieer dat jou pakket die volgende items bevat:
- Suuwer S721 Heat Pump Thermostat
- Bedryfshandleiding (hierdie dokument)
- Installasie handleiding
- Two screws and anchors for mounting
- Kabeletikette

Image: Contents of the Suuwer S721 Thermostat package.
4. Produk verbyview
The Suuwer S721 thermostat features a clear digital display and intuitive controls for managing your home's climate.

Beeld: Voorkant view of the Suuwer S721 Thermostat.
4.1. Kenmerke
- 4.5 sq. inch large LCD display with blue backlight.
- Displays room temperature, set temperature, and current time simultaneously.
- Fan switch with ON and AUTO functions.
- Separate B & O terminals for heat pump changeover.
- Separate heating and cooling swing (cycle rate) adjustment.
- Air filter change indicator (selectable on or off).
- Lae battery aanwyser.
- Room temperature calibration adjustment.
- 5-minute compressor delay protection (selectable on or off).
- Display options: Fahrenheit or Celsius temperature, 12 or 24-hour clock.
- Maklik toeganklike batterykompartement.
4.2. Kontroles en Skerm

Image: Thermostat controls and display features.
- LCD-skerm: Shows current room temperature, set temperature, time, and system status.
- Op/af pyle: Pas die ingestelde temperatuur aan.
- Kieslys-knoppie: Access advanced settings.
- Tech Set Button: Used for technical configuration settings.
- Set Time Button: Pas die huidige tyd aan.
- FAN Switch (ON/AUTO):
- OP: Waaier loop aanhoudend.
- VOERTUIG: Fan runs only when heating or cooling system is active.
- SYSTEM Switch (COOL/OFF/HEAT/EMH):
- KOEL: Termostaat beheer verkoeling.
- AF: Stelsel is uit.
- HITTE: Thermostat controls heating (heat pump).
- EMH (Emergency Heat): Activates auxiliary/emergency heat.
5. Verenigbaarheid
The Suuwer S721 thermostat is designed for specific HVAC systems. Please review the compatibility information carefully before installation.
5.1. Versoenbare stelsels
- Heat Pump systems (with auxiliary or emergency heat).
- Heat Pump systems (without auxiliary heat).
- Most 24V conventional single-stage systems (e.g., conventional forced air, central gas, oil, or electric furnaces) up to 2 heat and 1 cool.
5.2. Incompatible Systems
- 110-240V electric heat systems (e.g., electric baseboard heat, line voltage, convectors, radiant-ceiling heat).
- Conventional multi-stage stelsels.
- Mini-split systems.
- 12V RV thermostats.

Image: Thermostat compatibility overview.
6. Opstelling en installering
Careful installation is crucial for the proper functioning of your thermostat. If you are not comfortable with electrical wiring, consult a qualified HVAC technician.
6.1. Voorinstallasiekontrolelys
- Skakel krag af: Vind die stroombreker of sekeringskas wat jou verhittings- en verkoelingstelsel beheer en skakel die krag af.
- Verwyder ou termostaat: Carefully remove the cover of your old thermostat.
- Etiketteer Drade: Before disconnecting any wires, use the provided cable labels to clearly mark each wire according to its terminal designation (e.g., R, G, Y, C, O, B, E, W2). Take a picture of the existing wiring for reference.
- Ontkoppel Drade: Ontkoppel die drade van die ou termostaatterminale.
- Remove Mounting Plate: Unscrew and remove the old thermostat's mounting plate from the wall.
6.2. Bedrading
The Suuwer S721 thermostat is compatible with both Heat Pump systems and Conventional systems. Refer to the wiring diagrams and terminal designations below.

Image: Terminal designation chart for wiring.
| Terminale | Funksie |
|---|---|
| RH | 24VAC Power (Heating) |
| G | Fan Relay |
| Y | Eerste Stage of Cooling / Heat Pump Compressor |
| C | 24VAC algemeen |
| O | Omskakelklep bekragtig in KOEL |
| B | Omskakelklep wat in HITTE geaktiveer word |
| E | Noodhitte-aflos |
| W2 | Tweede Stage of Heat / Auxiliary Heat |
Let wel: The thermostat can be powered by 24VAC or 2 AAA batteries. A common wire (C-wire) is generally not required on most systems, but it is necessary for heat-only and cool-only systems.

Image: Detailed wiring diagrams for various system types.
6.3. Montering van die termostaat
- Pull the thermostat body away from the sub-base.
- Position the sub-base against the wall, ensuring wires pass through the opening.
- Mark the mounting holes. Drill pilot holes if necessary (typically 3/16 inch for drywall, 7/32 inch for plaster).
- Plaas die plastiekankers in die geboorde gate.
- Secure the sub-base to the wall using the provided screws.
- Connect the labeled wires to the corresponding terminals on the sub-base.
- Align the thermostat body with the sub-base and snap it into place.
- Restore power to your heating/cooling system at the main fuse or circuit breaker panel.

Image: Thermostat mounting instructions.
7. Bedryfsinstruksies
Once installed and powered, your Suuwer S721 thermostat is ready for operation.
7.1. Stel die huidige tyd in
- Druk die Stel tyd in knoppie.
- Gebruik die Up or Af pyle om die uur aan te pas.
- Druk Stel tyd in weer om na minute te skuif, pas dan aan met Up or Af.
- Druk Stel tyd in a third time to set the day of the week, then adjust with Up or Af.
- Druk Spyskaart or wait a few seconds for the settings to save automatically.
7.2. Kies Stelselmodus
Gebruik die STELSEL switch to select your desired operating mode:
- KOEL: The system will cool your home to the set temperature.
- AF: Die verhittings- en verkoelingstelsel is afgeskakel.
- HITTE: The system will heat your home to the set temperature using the heat pump.
- EMH (Emergency Heat): Activates the auxiliary/emergency heating source. Use this only when the heat pump is not functioning or during extreme cold.
7.3. Setting Fan Mode
Gebruik die FAN switch to select your desired fan operation:
- VOERTUIG: The fan runs only when the heating or cooling system is actively operating. This is the most energy-efficient setting.
- OP: The fan runs continuously, regardless of whether the heating or cooling system is active. This can help with air circulation.
7.4. Aanpassing van temperatuur
In either COOL or HEAT mode, use the Up or Af arrow buttons to increase or decrease the desired set temperature.
7.5. Advanced Settings (Menu)
Druk die Spyskaart button to access advanced settings. Use the Up/Af arrows to navigate and adjust values, and Spyskaart to confirm or move to the next setting.
- Temperatuur Kalibrasie: Adjusts the displayed room temperature to match an external thermometer if needed.
- Kompressor vertraging beskerming: Set to ON (default) to protect your compressor from short cycling. This introduces a 5-minute delay between cycles.
- Herinnering aan filterverandering: Set the operating hours (50-2000 hours) after which the thermostat will display a reminder to change your air filter.
- Heating/Cooling Swing (Cycle Rate): Adjusts the temperature differential before the system turns on/off (0.2°F to 2°F). A smaller swing results in more frequent, shorter cycles.
- Fahrenheit/Celsius-skerm: Wissel tussen °F en °C.
- 12/24 uur klok: Toggle between 12-hour (AM/PM) and 24-hour formats.
8. Onderhoud
8.1. Battery vervanging
The thermostat is dual-powered by 24VAC or 2 AAA batteries. When the low battery indicator appears on the display, replace the batteries promptly.
- Locate the easy-access battery compartment on the front bottom of the thermostat.
- Maak die kompartementdeur oop.
- Verwyder die ou AAA-batterye.
- Plaas twee nuwe AAA alkaliese batterye in en maak seker dat die polariteit (+/-) korrek is.
- Maak die batteryvakdeur toe.

Image: Battery compartment with batteries.
8.2. Cleaning the Thermostat
Om die termostaat skoon te maak, vee die buitekant liggies af met 'n sagte, damp lap. Moenie skuurmiddels of oplosmiddels gebruik nie, aangesien dit die afwerking of interne komponente kan beskadig.
9. Probleemoplossing
As jy probleme met jou termostaat ondervind, raadpleeg die volgende algemene probleme en oplossings:
| Probleem | Moontlike oorsaak | Oplossing |
|---|---|---|
| No display or blank screen | No power, dead batteries, or tripped circuit breaker. | Check batteries and replace if necessary. Ensure power is on at the circuit breaker. Verify 24VAC wiring. |
| Stelsel reageer nie (geen verhitting/verkoeling nie) | Incorrect system mode, wiring error, or system fault. | Ensure SYSTEM switch is set to COOL or HEAT. Check wiring connections. Verify HVAC system is operational. |
| Temperatuur onakkuraat | Thermostat location, calibration needed. | Relocate thermostat away from drafts/heat sources. Use the temperature calibration feature in advanced settings. |
| Fan runs continuously in AUTO mode | Fan switch set to ON. | Ensure FAN switch is set to AUTO. |
| Kompressor kort siklusse | Compressor delay protection off, or incorrect swing setting. | Ensure compressor delay protection is ON in advanced settings. Adjust heating/cooling swing to a larger value. |
Indien die probleem voortduur nadat u hierdie oplossings probeer het, kontak asseblief kliëntediens.
10. Spesifikasies
| Kenmerk | Detail |
|---|---|
| Model Naam | S721 Heat Pump Thermostat |
| Produk afmetings | 0.98" D x 4.72" B x 3.86" H |
| Tipe beheerder | Drukknop |
| Kleur | Off-white (Blue Backlight) |
| Spesifieke gebruike | Compatible with Heat Pump systems (with/without aux or emergency heat) |
| Tipe temperatuurbeheer | 2 Heating and 1 Cooling |
| Kragbron | Battery Powered (2 AAA) or 24 Volts (AC) |
| Materiaal | Plastiek |
| Tipe vertoon | Digitale LCD |
| Montage tipe | Muurmontering |
| Temperatuur vertoon reeks | 41°F tot 95°F |
| Temperatuurbeheerreeks | 44°F tot 90°F |
| Akkuraatheid | +/-1°F |
| Laai gradering | 1 Amp per terminaal, 1.5 Amp maksimum alle terminale gekombineer |
11. Waarborg en Ondersteuning
The Suuwer S721 Non-Programmable Heat Pump Thermostat comes with a 2 jaar sorgvrye waarborg. For technical assistance, troubleshooting, or warranty claims, please contact Suuwer customer service. We are committed to providing 24-hour customer service to address your needs.
Before contacting support, please ensure you have reviewed this manual and attempted the troubleshooting steps.