1. Inleiding
The ELRO DV50 IP WiFi Intercom System allows you to see and communicate with visitors at your door, whether you are at home or away. This system includes two 7-inch color monitors for indoor viewing and communication, making it suitable for larger homes or multi-story residences. Additionally, the ELRO Intercom app extends functionality to your smartphone, enabling remote viewing, two-way communication, and recording capabilities.
The system features a compact, vandal-resistant metal doorbell unit and two 7-inch (18 cm) color screens. The monitor housing is crafted from high-quality brushed aluminum, providing a modern aesthetic. Users can adjust speech and ringtone volumes, as well as image brightness and color intensity. Sixteen different ringtones are available for selection.
The doorbell unit includes a rain shield to prevent water droplets from obstructing the camera lens. Infrared LEDs provide night vision up to 5 meters.

Figure 1: ELRO DV50 IP WiFi Intercom System components.
2. Pakketinhoud
Verifieer dat al die items wat hieronder gelys word, in jou pakket ingesluit is:
- 1x Waterproof Doorbell Unit with Rain Shield
- 2x 7-inch Color Monitors
- 2x Monitor Mounting Brackets
- 1x 15-meter 4-wire Cable
- 1x 10-meter 4-wire Cable
- Kragadapters
- Monteringshardeware (skroewe, muurproppe)
- Gebruikershandleiding (hierdie dokument)

Figuur 2: oorview of package contents and basic installation steps.
3. Produk verbyview
3.1 Deurklokkie-eenheid
The outdoor doorbell unit is designed for durability and clear communication. It includes the following components:
- Mikrofoon: Captures audio from visitors.
- Kamera: Provides video feed of the visitor.
- Night Vision LEDs: Illuminates the area for clear viewing in low light conditions, up to 5 meters.
- Bell Push Button: Activates the intercom system and alerts indoor monitors and the app.
- Spreker: Outputs audio from indoor monitors or the app.

Figure 3: Doorbell unit components and recommended mounting height.
3.2 Indoor Monitors
The two 7-inch color monitors provide visual and audio interaction with visitors. Each monitor features:
- 7-duim kleurskerm: Shows live video feed from the doorbell camera.
- Mikrofoon: For two-way communication with the visitor.
- Beheerknoppies:
- Leef View: Activates the camera feed.
- Deur ontsluit: Remotely unlocks a connected door (12V door openers, not included).
- Gate Unlock: Remotely unlocks a connected gate.
- Praat: Initiates two-way communication.
- Side Controls:
- Melodie Volume: Adjusts the ringtone volume.
- Select Melody: Cycles through 16 available ringtones.
- Helderheid: Pas die skermhelderheid aan.
- Color Intensity: Adjusts screen color saturation.
- Talk Volume: Adjusts the volume of the two-way conversation.

Figure 4: Indoor monitor front panel and button functions.

Figure 5: Indoor monitor side controls and power/cable connections.
4. Installasie
The installation process for the ELRO DV50 is designed to be straightforward. Follow these steps carefully:
- Mount the Rain Shield: Secure the rain shield for the doorbell unit to an exterior wall. The recommended mounting height is between 1.35 and 1.70 meters from the ground.
- Monteer binnenshuise monitors: Install the mounting brackets for the indoor monitors at desired locations inside your home.
- Wire the System: Use the provided 4-wire cables to connect the doorbell unit to the indoor monitors. Ensure all connections are secure.
- Attach Doorbell Unit: Mount the doorbell unit into its bracket, ensuring it is firmly in place within the rain shield.
- Krag aan: Connect the power adapters to the monitors and plug them into electrical outlets.
- Programverbinding: Proceed to Section 5 for instructions on connecting the system to the ELRO Intercom app.
Let wel: For detailed wiring diagrams and specific instructions, refer to the included printed manual.
5. App-opstelling en konnektiwiteit
The ELRO Intercom app allows you to manage your intercom system remotely via your smartphone. This section details how to set up the app and connect it to your DV50 system.
- Laai die toepassing af: Download the free ELRO Intercom app from the App Store (for iOS devices) or Google Playstore (for Android devices).
- Skep 'n rekening: Maak die toepassing oop en volg die instruksies op die skerm om 'n nuwe gebruikersrekening te skep of aan te meld as jy reeds een het.
- Voeg toestel by: Within the app, select the option to add a new device. You will typically be prompted to scan a QR code or manually enter device details. The QR code is usually found on the device itself or in the printed manual.
- Koppel aan Wi-Fi: Follow the app's instructions to connect your ELRO DV50 system to your home's Wi-Fi network. Ensure your smartphone is connected to the same Wi-Fi network during the initial setup.
- Veelvuldige gebruikers: If multiple individuals wish to use the intercom, they can download the ELRO Intercom app and easily connect it to the same intercom system.
Belangrik: The app requires an active internet connection (Wi-Fi or 4G) on your smartphone to function remotely.
6. Operasie
Operating your ELRO DV50 system involves using both the indoor monitors and the ELRO Intercom app.
6.1 Using the Indoor Monitors
- Ontvang 'n oproep: When a visitor presses the doorbell button, the indoor monitors will ring and display the live video feed.
- Tweerigtingkommunikasie: Druk die Praat button on the monitor to speak with the visitor. Press it again to end the conversation.
- ViewRegstreekse stroom: Druk die Leef View button to see the camera feed at any time, even without a visitor.
- Unlocking Door/Gate: If connected, press the Deur oopsluit or Hek Ontsluit button to grant access.
- Pas instellings aan: Use the side controls (refer to Figure 5) to adjust ringtone volume, select melodies, and modify screen brightness and color intensity.
6.2 Using the ELRO Intercom App
The app provides extended control and monitoring capabilities:
- Ontvangs van kennisgewings: When a visitor presses the doorbell, your smartphone will receive a notification.
- Afgeleë kommunikasie: Open the app to see the visitor, speak with them, and grant access remotely.
- App Interface Functions (refer to Figure 6):
- Mikrofoon aan/af: Toggle to communicate with the visitor.
- Loudspeaker On/Off: Toggle to hear ambient sound from the doorbell unit.
- Neem foto: Capture a still image from the live feed.
- Begin/Stop video-opname: Neem video foo optage.
- Volskerm: Toggle full-screen view.
- Hang af: Beëindig die oproep.
- Ontsluit: Remotely unlock a connected door or gate.
- Photo and Video Storage: Photos and videos captured via the app can be stored directly on your smartphone.

Figure 6: ELRO Intercom app interface and functions.
7. Spesifikasies
| Kenmerk | Detail |
|---|---|
| Modelnommer | DV50 |
| Handelsmerk | Elro |
| Monitor grootte | 2x 7-inch (18 cm) Color Display |
| Doorbell Material | Metal, Vandal-resistant |
| Monitor Housing Material | Geborselde aluminium |
| Nagsigreeks | Tot 5 meter |
| Ringtones | 16 kiesbare melodieë |
| Konnektiwiteit | Wired (4-wire cable), Wi-Fi (for app) |
| Kragtoevoer | 12V GS |
| Doorbell Dimensions (approx.) | 51 mm (W) x 131 mm (H) x 46 mm (D) (with rain shield) |
| Monitor Dimensions (approx.) | 214 mm (B) x 152 mm (H) x 17 mm (D) |
| Internasionale Beskermingsgraad | IP54 (Doorbell Unit) |
| Bedryfsvoltage | 12 Volt (GS) |

Figure 7: Doorbell unit dimensions.
8. Probleemoplossing
This section addresses common issues you might encounter with your ELRO DV50 system.
- Geen video/klank op monitor nie:
- Ensure all 4-wire cables are securely connected between the doorbell unit and monitors.
- Verify that monitors are powered on and receiving electricity.
- Check for any physical damage to cables or connectors.
- App Not Connecting to Intercom / Frequent Disconnections:
- Confirm your home Wi-Fi network is active and stable.
- Ensure the intercom system is within range of your Wi-Fi router.
- Restart your Wi-Fi router, the intercom monitors, and your smartphone.
- Re-attempt the app setup process (Section 5).
- Kyk of die toepassing na die nuutste weergawe opgedateer is.
- Swak Nagvisie:
- Ensure the night vision LEDs on the doorbell unit are not obstructed.
- Clean the camera lens if it appears dirty.
- Door/Gate Unlock Function Not Working:
- Verify that the 12V door opener or gate mechanism is correctly wired to the doorbell unit and is functional independently.
- Check wiring connections for the unlock function.
- No Sound from Doorbell Speaker or Monitor Speaker:
- Adjust the "Talk Volume" on the side of the indoor monitor (Figure 5).
- Ensure the microphone and loudspeaker are enabled in the ELRO Intercom app (Figure 6).
If you continue to experience issues after following these steps, please contact ELRO customer support.
9. Onderhoud
To ensure optimal performance and longevity of your ELRO DV50 IP WiFi Intercom System, follow these simple maintenance guidelines:
- Skoonmaak: Regularly wipe the doorbell unit and indoor monitors with a soft, damp cloth. Avoid using abrasive cleaners or solvents, which can damage surfaces.
- Kameralens: Keep the camera lens on the doorbell unit clean and free from dust, dirt, or water spots to ensure clear video quality.
- Rain Shield: Periodically check the rain shield for any debris accumulation that might obstruct the camera or microphone.
- Kabelverbindings: Occasionally inspect all wired connections for any signs of wear or corrosion, especially outdoor connections.
- Sagteware-opdaterings: Keep the ELRO Intercom app updated to the latest version to benefit from new features and security enhancements.
10. Waarborg en Ondersteuning
ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official ELRO webwebwerf.
For technical support, troubleshooting assistance beyond this manual, or spare parts, please contact ELRO customer service. Contact details can typically be found on the ELRO webwebwerf of in jou produkdokumentasie.
ELRO Official Webwebwerf: www.elro.eu