Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Poly Blackwire 3320 USB-A-koptelefoon gebruikershandleiding

Model: Blackwire 3320 USB-A (213934-01)

Brand: Poly (Plantronics + Polycom)

Produk verbyview

The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

Wat is in die boks

The Blackwire 3320 USB-A package typically includes the following components:

  • Poly Blackwire 3320 USB-A Wired Stereo Headset

Opstelling

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Koppel aan u toestel

  1. Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
  2. Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
  3. Stelselherkenning: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
  4. Select as Audio Device: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.
Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Bedryfsinstruksies

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Dra die Headset

  • Adjust the headband for a comfortable fit over your head.
  • Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
  • Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.

Funksies van die inlynbeheereenheid

The inline control unit provides quick access to essential call and audio functions:

  • Volume Op (+) Knoppie: Druk om luistervolume te verhoog.
  • Volume Verlaag (-) Knoppie: Druk om luistervolume te verlaag.
  • Demp-knoppie: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
  • Call Control Button (Phone Icon):
    • Druk om 'n inkomende oproep te beantwoord.
    • Press to end an active call.
    • Press to make a call (if supported by your application).

Onderhoud

Proper care and maintenance will extend the life of your Blackwire 3320 headset.

  • Skoonmaak: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
  • Berging: Wanneer dit nie gebruik word nie, bêre die oorfone op 'n skoon, droë plek weg van uiterste temperature en direkte sonlig. Vermy die kabel wat verstrengel raak.
  • Kabelversorging: Do not pull on the cable to disconnect the headset. Always grasp the USB connector. Avoid sharp bends or kinks in the cable.

Probleemoplossing

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

ProbleemMoontlike Oplossing
No audio from headset speakers.
  • Ensure the headset is securely plugged into the USB-A port.
  • Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device.
  • Increase the volume using the inline control unit and your computer's master volume.
  • Try plugging the headset into a different USB-A port.
Die mikrofoon werk nie.
  • Ensure the microphone is not muted (check the inline control unit's mute button and indicator light).
  • Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application.
  • Adjust the microphone boom position closer to your mouth.
  • Test the microphone in a different application or with a different contact.
Die klankgehalte is swak of verwring.
  • Maak seker dat die USB-verbinding stabiel is.
  • Kyk vir steuring van ander elektroniese toestelle.
  • Update your computer's audio drivers if available.
  • Reduce the volume if it's too high, causing distortion.
Headset not recognized by computer.
  • Probeer 'n ander USB-A-poort op jou rekenaar.
  • Restart your computer with the headset connected.
  • Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Spesifikasies

KenmerkDetail
Model NaamBlackwire 3320 USB-A
Modelnommer213934-01
VerbindingstegnologieBedraad (USB-A)
Dra stylDual-ear (Stereo), Over-the-head
MikrofoonFlexible Noise-Canceling Boom Mic
OudioprestasieWideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard TechnologyAcoustic limiting for protection against sounds above 118 dBA
Frekwensiereeks20 Hz - 20 000 Hz
KontrolesInline control unit (Volume Up/Down, Mute, Call Answer/End)
Kabellengte7 Voet
Item gewig4.6 onse (130 gram)
Versoenbare toestellePC, Mac, Cellphones (via USB-A)

Waarborg inligting

The Poly Blackwire 3320 USB-A headset comes with a 2-year global warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Ondersteuning

For further assistance, technical support, or to access additional resources, please visit the official Poly support webwebwerf of hul handelsmerkwinkel:

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.

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