1. Produk verbyview
The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.
Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.
2. Pakketinhoud
Verifieer dat al die volgende items in u produkpakket ingesluit is:
- AudioCodes 445HD IP Phone Unit
- Handset met opgerolde koord
- Lessenaar staander
- Ethernet kabel
- Vinnige Begingids / Gebruikershandleiding (hierdie dokument)
3. Fisiese Beskrywing en Komponente
The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:
- selfoon: Ergonomically designed for comfortable calls. Connects via a coiled cord.
- 4.3" Color Screen: Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
- Numeriese sleutelbord: Standard 0-9 keys for dialing, along with *, #, and function keys.
- Navigasiegroep: Central "OK" button with directional arrows for menu navigation.
- Funksie knoppies: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
- Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
- Luidsprekerfoonknoppie: Vir handvrye kommunikasie.
- Koptelefoonaansluiting: For connecting an external headset.
Figuur 2: Gedetailleerd view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.
4. Opstelling
4.1. Montering van die foon
- Heg die staander aan: Align the desk stand with the slots on the back of the phone unit and snap it into place.
- Koppel die handset: Steek die een punt van die opgerolde handsetkoord in die handset en die ander punt in die handsetpoort op die telefoonbasis.
4.2. Connecting to Network and Power
- Ethernet-verbinding: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
- Kragadapter (Opsioneel): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
- Opstart: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.
5. Bedryfsinstruksies
5.1. Basiese oproepfunksies
- Maak 'n oproep:
- Tel die handset op, druk die luidsprekerfoonknoppie of druk 'n lyntoets.
- Skakel die verlangde telefoonnommer met behulp van die numeriese sleutelbord.
- Druk die Skakel sagtetoets of wag totdat die oproep outomaties verbind.
- Beantwoord 'n oproep:
- Wanneer die telefoon lui, tel die handset op, druk die luidsprekerknoppie of druk die flikkerende lyntoets.
- Beëindig 'n oproep:
- Hang die telefoon neer of druk die Beëindig oproep sagte sleutel.
5.2. Using the Integrated LCD Sidecar
The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.
5.3. Gevorderde kenmerke
- Hou vas: Druk tydens die oproep op HOU knoppie om die oproep op wag te plaas. Druk dit weer om te hervat.
- oordra: Druk tydens die oproep op OORDRAG knoppie. Skakel die nommer om na oor te skakel, druk dan die Oordrag sagte sleutel.
- Herhaal: Druk die HERLEG knoppie om die laas geskakelde nommer te skakel.
- Kontakte: Druk die KONTAKTE button to access your phone's directory.
- Spyskaart: Druk die SPYSKAART button to access phone settings and advanced options.
6. Onderhoud
To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:
- Skoonmaak: Gebruik 'n sagte, droë, pluisvrye lap om die foon se oppervlaktes skoon te maak. Vir hardnekkige merke, vee dit effens af.ampMaak die lap met water skoon. Vermy die gebruik van harde chemikalieë, skuurmiddels of aërosolsproei direk op die foon.
- Omgewing: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
- kabels: Maak seker dat alle kabels stewig gekoppel is en nie vasgeknyp of gespanne is nie.
7. Probleemoplossing
This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.
| Probleem | Moontlike oorsaak | Oplossing |
|---|---|---|
| Foon skakel nie aan nie. | No power (PoE or AC adapter). | Check Ethernet cable connection for PoE. If using AC adapter, ensure it's properly connected to phone and power outlet. |
| Geen kiestoon nie. | Network connectivity issue; phone not registered with VoIP service. | Verify Ethernet cable connection. Check network status on phone screen. Contact your IT administrator or VoIP service provider. |
| Kan nie die oproeper hoor nie / Oproeper kan my nie hoor nie. | Volume too low; faulty handset/headset; network audio issue. | Adjust volume using the volume buttons. Test with speakerphone. Check handset/headset connection. Contact IT support if issue persists. |
| Sidecar display is blank or unresponsive. | Software glitch; connection issue. | Restart the phone by unplugging and re-plugging the power/Ethernet cable. If issue persists, contact technical support. |
8. Spesifikasies
| Kenmerk | Detail |
|---|---|
| Model | 445HD UC445HDEG |
| Handelsmerk | Oudiokodes |
| Vertoon | 4.3" Kleurskerm |
| Syspan | Integrated LCD Sidecar |
| Telefoon tipe | Koord-IP-foon (VoIP) |
| Kragbron | Koordelektries (PoE-geskik) |
| Item gewig | 3 pond |
| Pakket afmetings | 6 x 4 x 3 duim |
| Kleur | Silwer, Swart |
| Versoenbare toestelle | Computer systems, VoIP services, IP-based communication devices |
| Konferensieoproepvermoë | Basies |
| Meerlynige bewerking | Single-Line Operation (Note: Sidecar provides additional programmable keys) |
| Oproeperidentifikasie | Nee |
9. Waarborg en Ondersteuning
AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes webwebwerf.
For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.
Vir algemene navrae kan u die Oudiokodes webwebwerf.