1. Inleiding
This manual provides instructions for the installation, operation, and maintenance of the Fanvil i23S Audio Door Phone. The i23S is a vandal-resistant, SIP-enabled audio door phone system designed for security and communication in various environments. It integrates security, intercom, broadcasting, and access control functionalities, offering high-definition audio for clear communication. Its robust design, with IP65 and IK10 protection levels, makes it suitable for harsh outdoor conditions.
2. Veiligheidsinligting
Please read these safety instructions carefully before installation and operation to prevent damage to the device or injury to personnel.
- Elektriese veiligheid: All installation and repair work must be performed by qualified personnel. Ensure the power supply meets the device's requirements. Do not expose the device to water or moisture.
- Omgewingstoestande: The device is designed for outdoor use with IP65 and IK10 ratings. However, avoid extreme temperatures, direct sunlight for prolonged periods, or corrosive environments.
- Hantering: Hanteer die toestel versigtig. Vermy dit om te laat val of aan harde impakte bloot te stel.
- Skoonmaak: Disconnect power before cleaning. Use a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Wysigings: Do not attempt to modify or disassemble the device. Unauthorized modifications will void the warranty.
3. Pakketinhoud
Verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact your supplier immediately.
- Fanvil i23S Audio Door Phone Unit
- Montagebeugel
- Skroewe en muurproppe
- Connector Cables (Ethernet, Power)
- Vinnige installasiegids
4. Fisiese beskrywing
The Fanvil i23S features a robust metal casing designed for durability and vandal resistance. Below are the key components of the device.

Figuur 4.1: Voorkant view of the Fanvil i23S Audio Door Phone, showing the speaker, microphone, numeric keypad, call buttons, and RFID card reader area.
- Spreker: Located at the top, for audio output during calls.
- Mikrofoon: Integrated for voice input during calls.
- Numeriese sleutelbord: For dialing numbers, entering access codes, or other functions.
- Oproepknoppies: Typically includes a call button (handset icon) and possibly a cancel/back button.
- RFID Card Reader Area: Marked with "CARD" for proximity card access.
- Deurvrystellingsknoppie: Often integrated or indicated by an icon, used to unlock a connected door.
- Status aanwysers: LEDs for power, network, or call status.

Figuur 4.2: Agter view of the Fanvil i23S Audio Door Phone, illustrating the mounting plate and connection ports.
- Monteerplaat: Used to secure the device to a wall or surface.
- Verbindingspoorte: Typically located on the rear or inside the unit, including Ethernet (RJ45) for network and PoE, and terminal blocks for power input, door lock control, and alarm inputs/outputs.
5. Opstelling en installering
This section outlines the general steps for installing and setting up your Fanvil i23S Audio Door Phone. Professional installation is recommended.
- Werf seleksie: Choose a suitable outdoor location, typically near an entrance, ensuring clear line of sight and accessibility. Consider network cable routing and power availability.
- Montering:
- Bevestig die monteerbeugel aan die muur met die meegeleverde skroewe en muurproppe. Maak seker dat dit gelyk en stewig vas is.
- Attach the i23S unit to the mounting bracket. Refer to the quick installation guide for specific mounting instructions.
- Bedrading:
- Netwerk konneksie: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the i23S. If PoE is not used, connect a separate power adapter (not included) to the power input terminals.
- Door Lock Connection: Connect the door lock control wires from the i23S to your electronic door lock system. Ensure correct polarity and voltage vereistes.
- Alarm/IO Connections (Optional): Connect any external alarm sensors or output devices to the designated I/O terminals if required for your setup.
- Krag aan: Once all connections are secure, apply power to the device. The status indicator LEDs should illuminate.
- Netwerkopstelling:
- Toegang tot die toestel s'n web koppelvlak via a web browser using its IP address. The default IP address can usually be found in the quick installation guide or discovered using a network scanning tool.
- Log in using the default administrator credentials (refer to the quick installation guide).
- Configure network settings (e.g., static IP or DHCP), SIP account details, and door access parameters.
- Stelselintegrasie: Integrate the i23S with your existing SIP PBX or IP intercom system. Configure extensions, call routing, and access control rules.
6. Bedryfsinstruksies
This section describes the basic operation of the Fanvil i23S Audio Door Phone.
- Maak 'n oproep:
- To call a specific extension, enter the extension number using the numeric keypad and press the call button (handset icon).
- To call a pre-programmed number (e.g., reception), simply press the dedicated call button if configured.
- Beantwoord 'n oproep: When the i23S rings, the visitor can speak directly into the microphone. The person receiving the call on the internal phone can answer as usual.
- Deurvrystelling: During an active call, the internal user can remotely open the door by pressing a pre-configured digit on their phone (e.g., * or #). This feature must be configured in the i23S web koppelvlak.
- Access Control (RFID/Keypad):
- RFID-kaart: Present a pre-registered RFID card to the "CARD" area on the device. If authorized, the door will unlock.
- Sleutelbordkode: Enter a valid access code using the numeric keypad. If authorized, the door will unlock.
7. Onderhoud
Regular maintenance ensures optimal performance and longevity of your Fanvil i23S.
- Skoonmaak: Periodically wipe the device's surface with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no liquid enters the speaker or microphone openings.
- Firmware -opdaterings: Check the Fanvil official website regularly for firmware updates. Keeping the firmware updated can improve performance, add new features, and address security vulnerabilities.
- Omgewingskontrole: Ensure the device remains free from obstructions, excessive dirt, or debris that could affect its operation.
8. Probleemoplossing
This section addresses common issues you might encounter with the Fanvil i23S.
| Probleem | Moontlike oorsaak | Oplossing |
|---|---|---|
| Toestel skakel nie aan nie. | No power supply; faulty cable; PoE not active. | Check power connections. Ensure PoE switch port is active or external power adapter is working. |
| Kan nie oproepe maak of ontvang nie. | Network issue; SIP registration failure; incorrect configuration. | Verify network connectivity. Check SIP account registration status in the web interface. Ensure correct SIP server and account details. |
| Door does not unlock. | Incorrect wiring; faulty lock; incorrect access code/RFID card; configuration error. | Check door lock wiring and power supply to the lock. Verify access codes and RFID card registration. Review door release settings in the web koppelvlak. |
| Swak klank kwaliteit. | Network congestion; microphone/speaker obstruction; faulty hardware. | Check network bandwidth. Ensure microphone and speaker are clear of debris. If problem persists, contact support. |
9. Spesifikasies
Key technical specifications for the Fanvil i23S Audio Door Phone.
- Model: i23S
- Handelsmerk: Fanvil
- SIP-lyne: 2
- Beskermingsvlak: IP65 (Water and Dust Resistant), IK10 (Vandal Resistant)
- Materiaal: Metaal
- Kleur: Swart
- Kragbron: Corded Electric (PoE or external power adapter)
- Item gewig: 3.98 pond (1.81 kilogram)
- Pakket afmetings: 12.17 x 6.97 x 4.69 duim
- Versoenbare toestelle: VoIP services, telephone networks (e.g., PSTN, ISDN)
- Skakelaar tipe: Enkel sleutelbord
- Tipe antwoordstelsel: Digitaal
- Konferensie-oproepvermoë: Basies
- Eerste datum beskikbaar: 14 Januarie 2019
10. Waarborg en Ondersteuning
For warranty information, please refer to the warranty card included with your product or visit the official Fanvil website. Technical support is available through your vendor or Fanvil's official support channels. Ensure you have your product model number (i23S) and purchase details ready when contacting support.
Vervaardiger: Fanvil