Inleiding
Welcome to the BlackBerry Classic Q20 SQC100-2 smartphone user manual. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The BlackBerry Classic Q20 combines a familiar physical QWERTY keyboard and navigation keys with the BlackBerry 10 operating system, offering a robust and efficient mobile experience.
Please read this manual thoroughly to ensure proper use and to maximize the features of your smartphone.
Wat is in die boks
Upon unboxing your BlackBerry Classic Q20 SQC100-2, verify that all components are present:
- BlackBerry Classic Q20 SQC100-2 Smartphone
- USB-laai-/datakabel
- Muurlaaieradapter
- Headset (may vary by region)
- Vinnige Begingids en Veiligheidsinligting

Beeld: Agter view of the BlackBerry Classic Q20 SQC100-2 smartphone.
Opstelling
1. Plaas die SIM-kaart
Your BlackBerry Classic Q20 SQC100-2 requires a Nano-SIM card for cellular network connectivity. Follow these steps:
- Vind die SIM-kaartgleuf aan die kant van die toestel.
- Use the provided SIM ejector tool (or a small paperclip) to gently press into the small hole on the SIM tray.
- Trek die SIM-bak uit.
- Place your Nano-SIM card onto the tray with the gold contacts facing down and the cut corner aligned.
- Plaas die skinkbord versigtig terug in die gleuf totdat dit vasklik.
2. Inserting a Memory Card (microSD)
To expand storage, you can insert a microSD card (up to 128GB). The process is similar to inserting the SIM card:
- Locate the microSD card slot, typically adjacent to the SIM slot.
- Use the SIM ejector tool to open the microSD card tray.
- Plaas die microSD-kaart op die skinkbord met die goue kontakte na onder.
- Reinsert the tray into the slot until it is flush with the device.

Beeld: Sykant view of the BlackBerry Classic Q20 SQC100-2, highlighting the SIM and SD card trays.
3. Aanvanklike aanskakeling en laai
Before first use, it is recommended to fully charge your device. Connect the USB cable to the phone's charging port and the other end to the wall charger adapter. Plug the adapter into a power outlet.
- Press and hold the Power/Lock button (usually on the top or side) until the BlackBerry logo appears.
- Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and BlackBerry ID setup.
Bedien jou toestel
Basiese navigasie
The BlackBerry Classic Q20 SQC100-2 features a 3.5-inch touchscreen, a physical QWERTY keyboard, and an optical trackpad for navigation.
- Raakskerm: Swipe, tap, and pinch to interact with applications and menus.
- QWERTY-sleutelbord: Type messages, emails, and search queries. Use keyboard shortcuts for quick actions.
- Optical Trackpad: Navigate through lists, highlight text, and select items with precision.
- Navigasiesleutels: Utilize the Call, Menu, Back, and End Call keys for traditional phone functions.

Beeld: Voorkant view of the BlackBerry Classic Q20 SQC100-2, showing the screen and physical keyboard.
Oproepe maak
- From the home screen, tap the Phone icon or press the Call key.
- Dial the number using the physical keyboard or the on-screen dial pad.
- Press the Call key to initiate the call.
Stuur boodskappe
Access the BlackBerry Hub for all your communications.
- Swipe right from the home screen to open BlackBerry Hub.
- Tap the compose icon (usually a plus sign or pen icon).
- Select 'Text Message' or 'Email' and enter the recipient and message.
- Tap 'Send'.
Koppel tans aan Wi-Fi
- Swipe down from the top of the screen to open Quick Settings.
- Tik die Wi-Fi-ikoon.
- Kies jou verlangde Wi-Fi-netwerk uit die lys.
- Voer die wagwoord in indien gevra en tik op 'Verbind'.
Kameragebruik
The device features an 8 Megapixel rear camera and a 2 Megapixel front camera.
- Tik die Kamera-ikoon op die tuisskerm.
- Raam jou skoot met behulp van die skerm.
- Tap the screen or press the volume button to capture a photo.
- Swipe left or right to switch between photo and video modes.
Onderhoud
Maak jou toestel skoon
To maintain the appearance and functionality of your BlackBerry Classic Q20 SQC100-2:
- Gebruik 'n sagte, pluisvrye lap om die skerm en liggaam af te vee.
- Vermy die gebruik van harde chemikalieë, skuurmiddels of aërosolspuitmiddels.
- Hou poorte vry van stof en puin.
Battery sorg
The device has a 2515 mAh battery. To prolong battery life:
- Vermy uiterste temperature.
- Charge the device regularly, but avoid leaving it fully charged or fully depleted for extended periods.
- Use only BlackBerry-approved chargers and cables.
Sagteware-opdaterings
The BlackBerry Classic Q20 SQC100-2 runs on BlackBerry 10.3.1 OS (upgradable). Regularly check for software updates to ensure optimal performance and security:
- Go to 'Settings'.
- Tap 'Software Updates'.
- Volg die aanwysings op die skerm om te kyk vir enige beskikbare opdaterings en dit te installeer.
Probleemoplossing
This section addresses common issues you might encounter with your BlackBerry Classic Q20 SQC100-2.
| Probleem | Oplossing |
|---|---|
| Toestel word nie aangeskakel nie | Ensure the battery is charged. Connect to a charger for at least 30 minutes. If still unresponsive, perform a soft reset by holding the Power button for 10-15 seconds. |
| Kan nie aan Wi-Fi koppel nie | Verify Wi-Fi is enabled in Quick Settings. Restart your router and the phone. Ensure you are entering the correct password. |
| Poor call quality or no network signal | Check if your SIM card is properly inserted. Ensure you are in an area with network coverage. Restart the device. Contact your service provider if the issue persists. |
| Applications are slow or freezing | Close unnecessary background applications. Clear app cache (Settings > App Manager > select app > Clear Cache). Restart the device. |
Spesifikasies
Detailed technical specifications for the BlackBerry Classic Q20 SQC100-2 smartphone:
- Model Naam: Classic Q20
- Item Modelnommer: SQC100-2
- Bedryfstelsel: BlackBerry 10 OS (upgradable)
- SVE Model: Qualcomm Snapdragon S4 MSM8230
- SVE-spoed: 1.5 GHz Dual-Core Krait Processor
- RAM: 2 GB
- Interne geheue: 16 GB
- Uitbreidbare berging: microSD Slot, up to 128 GB
- Skermgrootte: 3.5 duim
- Vertoon tegnologie: LED
- Resolusie: 720 x 1280 piksels
- Agterste kamera: 8 Megapixel (3264 x 2448 pixels) with Autofocus & LED Flash
- Voorste kamera: 2 Megapixel
- Draadlose kommunikasietegnologie: Cellular (2G GSM, 3G HSDPA, 4G LTE Bands 1, 3, 7, 20), Wi-Fi
- Verbindingstegnologieë: Wi-Fi, GPS
- Menslike koppelvlak-invoer: Keyboard, Touchscreen
- Oudio-aansluiting: 3.5 mm
- Battery kapasiteit: 2515 mAh
- Telefoongesprektyd: Tot 13 ure
- Produk afmetings: 5.2 x 2.9 x 0.4 duim
- Item gewig: 12 onse
- Kleur: Swart
Waarborg inligting
BlackBerry provides a limited warranty for its products. The specific terms and duration of the warranty may vary by region and point of purchase. Please refer to the warranty card included in your product packaging or visit the official BlackBerry support webwebwerf vir gedetailleerde inligting rakende waarborgdekking, bepalings en voorwaardes.
Keep your proof of purchase, such as the sales receipt, as it will be required for any warranty claims.
Ondersteuning
For further assistance, technical support, or to access additional resources for your BlackBerry Classic Q20 SQC100-2, please utilize the following options:
- Aanlyn ondersteuning: Visit the official BlackBerry support webwebwerf vir algemene vrae, probleemoplossingsgidse en sagteware-aflaaie.
- Kliëntediens: Contact BlackBerry customer service via phone or email for personalized assistance. Refer to the contact information provided in your product documentation or on the official webwebwerf.
- Gemeenskapsforums: Engage with other BlackBerry users and experts in official or unofficial community forums for tips and solutions.